Care Coordinator

1 month ago


Edmonton, Alberta, Canada Total Life, Inc. Full time
About Total Life, Inc.

Total Life, Inc. is a pioneering healthcare company that is revolutionizing preventive health care through a patient-centric telehealth platform. Our mission is to support seniors and combat mental health issues by making quality, affordable emotional support services easily accessible.

The Opportunity

We are seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a pivotal role in managing and responding to various forms of communication and administrative tasks. Your primary focus will be to ensure seamless and efficient handling of inbound communications and active care tasks, contributing to the overall satisfaction and support of our clients.

Your Role
  • Handle inbound emails, SMS, and calls from existing clients, general inquiries, and providers.
  • Provide clinical support through these communication channels as required.
  • Ensure timely and effective responses, maintaining high standards of customer service.
  • Manage rebooking and re-assigning clients to ensure continuity of care.
  • Address and resolve any issues related to client appointments and schedules.
  • Complete various forms and administrative tasks as assigned.
  • Ensure accuracy and compliance in billing and claims processes.
  • Work closely with clinical and administrative teams to optimize client care and service delivery.
  • Participate in team meetings and contribute to continuous improvement initiatives.
Our Requirements
  • Proven experience in customer service, administrative roles, or care management.
  • Excellent communication skills, both verbal and written.
  • Weekend availability required.
  • Strong organizational and multitasking abilities.
  • Ability to handle sensitive information with discretion and professionalism.
  • Expert in conflict management.
  • Familiarity with EHR, CRM, and other communication tools.
What We Offer
  • A chance to be a part of a ground-breaking start-up in healthcare innovation.
  • A collaborative environment where your ideas can significantly impact preventive health care.
  • We put emphasis on the development of our team members to ensure they always have room to experience, learn and grow into different areas of the business.
Job Details
  • Job Type: Part-Time
  • Pay: $18- $20 CAD hourly
  • Expected hours: 40 per week
  • Benefits:
    • Paid time off
Schedule
  • Flexible but weekend availability required


  • Edmonton, Alberta, Canada Sardion Care Inc. Full time

    Summary: At Sardion Care Inc., we are seeking a skilled Nursing Care Coordinator to provide exceptional patient care. This role involves assisting patients with daily tasks, maintaining medical equipment, and ensuring a safe and comfortable environment.Responsibilities:Assist patients with daily living activities, including bathing, dressing, and...

  • Office Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada MOBILE CARE Full time

    {"h2": "Job Title: Office Administrator", "p": "At MOBILE CARE, we are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office, and maintaining accurate records. ", "ul": [{"li":...

  • Office Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada MOBILE CARE Full time

    {"h2": "Job Title: Office Administrator", "p": "At MOBILE CARE, we are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office, and maintaining accurate records. ", "ul": [{"li":...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Lifemark Full time

    Care Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Lifemark Full time

    Care Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm and welcoming...

  • Care Coordinator

    1 month ago


    Edmonton, Alberta, Canada Lifemark Full time

    Care Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada pt Health Full time

    Care Coordinator Role SummaryThe Care Coordinator is a vital member of our team, responsible for fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and...

  • Care Coordinator

    1 month ago


    Edmonton, Alberta, Canada Lifemark Full time

    Care Coordinator RoleThe Care Coordinator is a vital member of our team at Lifemark Health Group, responsible for fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...


  • Edmonton, Alberta, Canada MOBILE CARE Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at MOBILE CARE. The successful candidate will be responsible for providing administrative support to our office, ensuring the smooth operation of our daily activities.Key ResponsibilitiesReview and evaluate new administrative procedures to ensure they align with our office...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Alberta Health Services Full time

    Job Title: CoordinatorWe are seeking a highly skilled Coordinator to join our Patient and Family Centred Care team at the Stollery Children's Hospital. The successful candidate will work closely with Patient Family Advisors (PFAs) and hospital staff to enhance services, improve experiences, and support staff and leaders as they plan and deliver patient and...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Alberta Health Services Full time

    Job Title: CoordinatorWe are seeking a highly skilled Coordinator to join our Patient and Family Centred Care team at the Stollery Children's Hospital. The successful candidate will work closely with Patient Family Advisors (PFAs) and hospital staff to enhance services, improve experiences, and support staff and leaders as they plan and deliver patient and...

  • Office Coordinator

    1 month ago


    Edmonton, Alberta, Canada MOBILE CARE Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MOBILE CARE.Key Responsibilities:Review and evaluate new administrative procedures to ensure efficiency and effectiveness.Establish work priorities and ensure procedures are followed and deadlines are met.Carry out administrative...

  • Office Coordinator

    1 month ago


    Edmonton, Alberta, Canada MOBILE CARE Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MOBILE CARE.Key Responsibilities:Review and evaluate new administrative procedures to ensure efficiency and effectiveness.Establish work priorities and ensure procedures are followed and deadlines are met.Carry out administrative...


  • Edmonton, Alberta, Canada Giggles Day Care Full time

    Job Title: Administrative CoordinatorAbout the Role:We are seeking an organized and reliable Administrative Coordinator to join our team at Giggles Day Care. As an Administrative Coordinator, you will be responsible for reviewing and evaluating new administrative procedures, establishing work priorities, and ensuring procedures are followed and deadlines are...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Alberta Health Services Full time

    Job Title: CoordinatorWe are seeking a highly motivated and organized Coordinator to join our Patient and Family Centred Care team at the Stollery Children's Hospital. The successful candidate will play a key role in supporting our Family Spaces, which provide a welcoming and respectful environment for families to connect and access amenities during their...

  • Care Coordinator

    4 weeks ago


    Edmonton, Alberta, Canada Alberta Health Services Full time

    Job Title: CoordinatorWe are seeking a highly motivated and organized Coordinator to join our Patient and Family Centred Care team at the Stollery Children's Hospital. The successful candidate will play a key role in supporting our Family Spaces, which provide a welcoming and respectful environment for families to connect and access amenities during their...


  • Edmonton, Alberta, Canada Transitions Care Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Transitions Care. As an Administrative Assistant, you will play a vital role in supporting our staff and ensuring the smooth operation of our office.Key ResponsibilitiesScheduling and Coordination: Schedule and confirm appointments, meetings, and...


  • Edmonton, Alberta, Canada Transitions Care Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Transitions Care. As an Administrative Assistant, you will play a vital role in supporting our staff and ensuring the smooth operation of our office.Key ResponsibilitiesScheduling and Coordination: Schedule and confirm appointments, meetings, and...


  • Edmonton, Alberta, Canada Giggles Day Care Full time

    Job SummaryWe are seeking a highly organized and reliable Administrative Coordinator to join our team at Giggles Day Care. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, establishing work priorities, and ensuring procedures are followed and deadlines are met.Key ResponsibilitiesReview and evaluate new...


  • Edmonton, Alberta, Canada Giggles Day Care Full time

    Job Title: Administrative CoordinatorAbout the Role:We are seeking an organized and reliable Administrative Coordinator to join our team at Giggles Day Care. As an Administrative Coordinator, you will be responsible for reviewing and evaluating new administrative procedures, establishing work priorities, and ensuring procedures are followed and deadlines are...