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Food and Beverage Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for supervising daily Food and Beverage (F&B) shift operations and ensuring compliance with all F&B policies, standards, and procedures.
Key Responsibilities:
- Assist in the ordering of F&B supplies, cleaning supplies, and uniforms.
- Supervise daily F&B shift operations and monitor compliance with all F&B policies, standards, and procedures.
- Support and supervise an effective monthly self-inspection program.
- Operate all department equipment as necessary and report malfunctions.
- Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Understand employee positions well enough to perform duties in employees' absence.
- Develop specific goals and plans to prioritize, organize, and accomplish work.
- Monitor and maintain the productivity level of employees.
- Verify that all team members/supervisors understand the brand-specific philosophy.
- Maintain the operating budget and verify that standards and legal obligations are followed.
- Assist supervisors in understanding team members' ever-changing needs and expectations and how to exceed them.
- Celebrate and foster decisions that result in successes as well as failures.
- Communicate areas that need attention to staff and follow up to verify understanding.
- Coordinate cleaning programs in all F&B areas, identifying trends, and making recommendations for improvements.
- Establish and maintain open, collaborative relationships with employees.
- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
- Follow property-specific second effort and recovery plans.
- Stay readily available and approachable for all team members.
- Demonstrate knowledge of the brand-specific service culture.
Additional Responsibilities:
- Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Perform hourly job functions if necessary.
- Extend professionalism and courtesy to team members at all times.
- Comprehend budgets, operating statements, and payroll progress reports.
- Perform other duties as assigned to meet business needs.
Requirements:
- High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.
Salary Range: $60,000 to $74,000 annually.
