Food and Beverage Service Associate
4 weeks ago
This role is responsible for providing exceptional customer service and ensuring a positive dining experience for guests. The ideal candidate will be able to work in a fast-paced environment, multitask, and maintain a clean and organized workspace.
Key Responsibilities- Greet guests in a friendly and welcoming manner, addressing them by name whenever possible.
- Seat guests in their preferred area and provide menus, highlighting daily or weekly specials.
- Explain the preparation of menu items and beverages, if applicable.
- Assist with cleaning tables and counters, removing dishes and restocking as needed.
- Perform opening and closing duties, as required.
- Maintain accurate records, wait lists, and reservations, if applicable.
- Communicate effectively with bussing and serving staff to ensure table availability and maximize seating arrangements.
- Perform cashier duties, if applicable, and count cash float at the end of the shift, if applicable.
- Liaise with operational departments to ensure seamless service.
- Develop strong working relationships with guests, ownership, and team members.
- Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
- High School Diploma; Post-Secondary hospitality or hotel education an asset.
- Minimum 1 year of food and beverage experience.
- POS experience.
- Food Safety Certification.
- Ability to obtain a Gaming License.
- Excellent communication and interpersonal skills.
This role will be performed in a casino, restaurant, or bar environment, requiring standing and walking for long periods. Some exposure to noise, odors, and non-traditional work hours is expected.
Great Canadian Gaming Corporation is committed to diversity, equity, and inclusion. We welcome all qualified applicants to apply and accommodate people with disabilities throughout the recruitment and selection process.
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