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Eye Care Service Facilitator
3 months ago
Company Overview
Are you looking for a role that promotes a healthy work-life balance? Enjoy a schedule that allows you to avoid evenings and weekends, with a week off every year for the holiday season. Interested in a sustainable commute? Our workplace is designed for cyclists, featuring a bike rack shaped like eyeglasses and an in-office shower. Do you want to simplify your wardrobe? We provide five pairs of black scrubs to streamline your daily attire. Plus, our staff lounge is the most beautifully renovated space in the area, ensuring a pleasant break time.
About Our Organization
The Lean Way Consulting is dedicated to providing exceptional patient care in the field of optometry. Since our inception, we have been committed to serving individuals of all ages with a focus on modern, compassionate, and comprehensive care. Our ongoing training ensures that both our doctors and support staff are equipped with the latest knowledge and skills.
Core Principles
Accountability: We consistently meet our commitments without excuses.
Building Lasting Relationships: Through curiosity and active listening, we foster genuine connections with every patient.
Commitment to Excellence: We are passionately engaged in our work and strive for mastery in our field.
Patient-Centric Focus: We prioritize our patients' well-being and take all necessary steps to ensure their satisfaction.
Position Overview
As a pivotal member of our team, the Vision Care Coordinator (VCC) is responsible for ensuring that every patient receives exceptional personal attention and state-of-the-art medical care. The VCC will manage patient histories, conduct diagnostic tests, and capture images using advanced optometric technology. They will facilitate patient flow from reception to examination rooms and eyewear galleries, collaborating seamlessly with colleagues. This role offers an excellent opportunity to launch and develop a career in healthcare, with comprehensive on-the-job training in all aspects of patient support.
The ideal candidate for the VCC position is enthusiastic about learning all dimensions of optometric patient care and vision health. They exhibit a steady demeanor, value excellence, and are not hesitant to ask questions. They thrive in a close-knit team environment and take ownership of their contributions to the collective success of the practice. Above all, they are kind and focused on patient satisfaction, ensuring each patient leaves feeling valued.
VCCs will utilize technology in all aspects of their duties, including Electronic Medical Records (EMR). A willingness to learn new technologies is crucial, as is a commitment to continuously enhance the office's use of EMR for optimal patient care.
Job Responsibilities
- Administer prescribed eye drops, ointments, and medications as directed by the optometrist.
- Prepare examination rooms, ensuring sterilization and calibration of instruments.
- Collect and document patients' preliminary case histories.
- Conduct diagnostic testing as instructed by the optometrist.
- Utilize electronic medical records to assist the doctor during examinations as a medical note-taker.
- Support contact lens training, manage diagnostic lens orders, and follow up with patients.
- Learn all aspects of patient reception and optical styling to provide backup support to the team when needed.
- Perform additional duties as requested by the leadership team.
Qualifications
- Proficient in internet usage and Microsoft Office applications.
- Strong keyboarding skills, with a minimum of 50 words per minute.
- Excellent spelling and clear communication abilities.
- Familiarity with optometry or medical office protocols is an asset but not required.
- Ability to manage multiple tasks simultaneously.
- Self-motivated with a professional approach to work.
- Passionate about patient care and empathetic towards others.
- Curious and engaged, with a desire for professional growth.
- Positive mindset and ability to see the good in situations.
- Self-assured and committed to personal excellence.
Key Strengths
- Adaptability: Comfortable with change and able to navigate challenges as they arise.
- Consistency: Reliable in performance and behavior.
- Discipline: Enjoys collaborating with others to achieve common goals.
- Empathy: Able to understand and share the feelings of others.
- Input: Enjoys gathering and organizing information.
- Learner: Eager to acquire new knowledge and skills.
- Responsibility: Takes ownership of commitments and values honesty and loyalty.
Additional Information
Compensation
Salary range: $35,800 to $48,530 per year.
Why Join The Lean Way Consulting?
- Clothing allowance provided.
- Cycle-friendly workplace with amenities for cyclists.
- Opportunities for company events and team-building activities.
- Comprehensive dental care and disability insurance.
- Employee assistance programs available.
- Extended health care and life insurance options.
- Access to a well-appointed lunchroom.
- Profit-sharing opportunities.
- Discounts on store products.
- Tuition reimbursement for continued education.
- Vision care benefits included.
All information will be kept confidential in accordance with EEO guidelines.
