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Food Service Associate

2 months ago

Sudbury, Ontario, Canada Sudbury Retirement Manor Full time
Job Summary

We are seeking a skilled and friendly Food Service Associate to join our team at Sudbury Retirement Manor. As a Food Service Associate, you will be responsible for providing exceptional customer service to our residents and guests.

Key Responsibilities
  • Food and Beverage Service
    • Deliver prompt and courteous service to residents and guests in our dining rooms and lounges.
    • Take orders and relay to kitchen and bar staff.
    • Serve food and beverages in a timely and efficient manner.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Provide excellent oral communication skills to ensure resident satisfaction.
  • Inventory Management
    • Order and maintain inventory of wines and wine glassware.
    • Perform sensory evaluation of wines.
  • Housekeeping
    • Clear and clean tables, trays, and chairs.
  • Teamwork
    • Assist clients/guests with special needs.
    • Work collaboratively with kitchen and bar staff to ensure seamless service.
Requirements
  • Certifications and Licenses
    • Serving It Right Certificate.
  • Work Conditions and Physical Capabilities
    • Bending, crouching, kneeling.
    • Fast-paced environment.
    • Handling heavy loads.
    • Overtime required.
    • Physically demanding.
    • Standing for extended periods.
    • Work under pressure.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Initiative.
    • Organized.
    • Reliability.
    • Team player.
Work Environment

We offer a dynamic and supportive work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply.