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Automotive Service Consultant
3 months ago
Position Overview
As an Automotive Service Consultant, your primary role is to collaborate with the Castlegar Toyota team to deliver an exceptional vehicle maintenance experience.
You will serve as the initial point of contact for our clients, possessing a comprehensive understanding of vehicle service and maintenance options while ensuring a personalized and high-quality experience for every guest.
From welcoming vehicle owners upon arrival to clarifying the repair process, our Automotive Service Consultants are dedicated professionals who take pleasure in assisting others.
We encourage applications from individuals new to the automotive sector, particularly those with backgrounds in customer service, retail, hospitality, or the restaurant industry.
At Castlegar Toyota, our goal is to transform every customer into a lifelong patron.
Content Team Members lead to satisfied guests.
Every Team Member at Castlegar Toyota plays a vital role in our success.
Our primary aim is to continue providing the award-winning service and value that our community has come to expect from our dealership over the years.
What We Provide
- Comprehensive Health Benefits Program
- A supportive and enjoyable work environment
- Paid Time Off & Sick Leave
- Opportunities for Career Advancement
- Paid Training Sessions
- Employee Vehicle Purchase Programs
- Long-term Employment Stability
Key Responsibilities
- Ensure that each guest receives timely, courteous, and effective service.
- Discuss and clarify vehicle servicing needs with our guests.
- Take responsibility for the customer experience by completing additional tasks that help the dealership leave a positive impression.
- Provide assistance for all owner inquiries, whether via phone or in person, to ensure customers are well taken care of.
Required Qualifications
- Organized and approachable demeanor
- Strong time management abilities
- Effective communication skills with guests and fellow Team Members
- Professional and well-groomed appearance
- Clean driving record
- Capability to thrive in a fast-paced environment
