Store Operations Manager

2 weeks ago


Mount Pearl, Newfoundland and Labrador, Canada Northern Reflections Full time

About the Role:

Northern Reflections is seeking a highly skilled and experienced Store Manager to lead our retail team to success. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing sales team.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Conduct regular performance reviews and provide coaching and development opportunities to improve team performance.
  • Manage store operations, including inventory management, visual merchandising, and expense control.
  • Collaborate with the buying team to select and purchase merchandise that meets customer needs and drives sales.
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment.

Requirements:

  • 3-5 years of retail management experience, preferably in a specialty store.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and vendors.
  • Bachelor's degree in Business Administration or a related field.


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