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Estimator/Project Manager
2 months ago
ServiceMaster Restore is seeking a highly skilled Estimator/Project Manager to join our team. As an Estimator/Project Manager, you will be responsible for managing all aspects of projects, including obtaining quotes from sub-trades, budgets, final repair estimates, obtaining building permits, construction schedules, and emergency management.
Key Responsibilities:- Attend various sites and prepare detailed scopes and estimates for insurance & non-insurance jobs received
- Respond immediately to emergency insurance and non-insurance claims for losses and determine the cause of losses
- Conduct research and gain a thorough understanding of requirements for restoration projects, and execute work as per the Service Level Agreement
- Confirm deductibles with the client and obtain payment prior to starting repairs
- Manage all components of projects while ensuring customer satisfaction through a timely restoration process
- Monitor and coordinate project activities with the insured individuals, clients, sub-trades, and other consultants
- Coordinate the daily activities of all project staff, construction trades, and sub-contractors, and utilize corrective action steps to keep the project on time and within target gross margin
- Assist in the resolution of change requests, unforeseen incidents/additional work, and/or other issues
- Ongoing monitoring of progress and costs on jobs, and provide regular progress reporting to clients
- Review construction plans for compliance with all applicable codes, permit issuance, and permit fees, regulations, and ordinances that govern certain bodies of work, ie. plumbing, mechanical, electrical, structural, etc.
- Perform periodic site inspections of projects both prior to, during, and upon completion of restoration to determine compliance with approved estimates
- Coordinate the permit process by reviewing permit applications, and received permits for accuracy
- Prepare and maintain timely and accurate documentation, reports, and other materials
- Track and review sub-trade quotes, estimates, changes, and requests for payment
- Ability to read blueprints, schematics, field drawings, and plans
- A solid understanding of all construction trades and construction techniques
- Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and time lines
- Demonstrated success in project delivery and execution of project management methods
- Strong management, delegation, planning, and leadership skills
- Highly effective negotiation, diplomatic, and conflict resolutions skills
- Excellent facilitation of meetings, feedback sessions, and briefings in order to create consensus among stakeholders
- Flexibility to adjust to shifting priorities and deadlines
- Demonstrated ability to exercise necessary cost control measures
- Effectiveness in the areas of construction safety and productivity
- Effective communication skills both written and verbal
- Ability to engage clients and deliver excellent service
- Thorough decision-making skills
- Highly organized, strong attention to detail, and ability to multi-task
- Demonstrated sound work ethics
- Proven ability to build and maintain strong working relationships
- Flexible, adaptable, and able to work effectively in a variety of settings
- Operates with honesty and integrity with a genuine desire to make valuable contributions to the team
- Team player that fosters team-based learning
- Works well independently and in a team environment
- Education Required: High School Diploma
- Other Education/Certification/Training preferred:
- Completion of a Construction, Building Technology Diploma or Engineering Degree
- Technical Diploma Professional Engineer, C.E.T., Gold Seal Constructor or PMP
- IICRC Certifications are considered an asset
- Work experience required: Minimum three (3) years of work experience in insurance restoration and/or construction estimating/project management
- Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility
- Adaptability – treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance
- Builds Trust and Respect – treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity
- Customer Focus – effectively meets the needs of our customers; both internal and external, builds proactive relationships, takes responsibility for customer satisfaction
- Manages Work – manages one's time and resources to ensure work is completed effectively and efficiently; effectively allocates own time to completing tasks, while leveraging available resources; stays focused and prevents distractions from work completion
- Problem Solving – develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions
- Quality Standards – sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies; checks processes and tasks to ensure high quality output; takes corrective action to correct problems or notifies others of quality issues
- Safety Awareness - identifies safety issues/problems and informs the appropriate individual when issues arise; reports unsafe working conditions; makes recommendations for correcting safety and security concerns
- Teamwork – contributes to building a positive team environment; supports successes, recognizes accomplishments; provides feedback; exhibits openness to others perspectives; balances responsibilities
ServiceMaster Restore is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.