Customer Support Specialist

2 days ago

Regina, Saskatchewan, Canada Brandt Full time
Customer Support Representative Job Description

Brandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is based in our Regina Customer Contact Center location.

This position involves placing new customer parts orders, following up on existing orders, confirming inventory availability, and responding to pricing inquiries to support our network of branch locations across the country.

Brandt offers a comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this role.

The ideal candidate will have experience using multiple web applications and programs, with the ability to quickly navigate through various systems while responding to incoming customer inquiries.

Fluency in both French and English is considered an asset, but not necessary. Various shifts are available to support our 24/7 Customer Service Centre.

Key Responsibilities:
  • Respond to parts pricing inquiries from customers through phone, email, and text channels
  • Accurately fulfill parts order requests from clients
  • Provide availability of inventory and shipping times to customers
  • Provide parts support and assistance for other Brandt field staff members
  • Work with multiple vendors to provide customers with various options to satisfy their parts requests
Required Skills:
  • Experienced multitasker able to navigate multiple systems simultaneously
  • Demonstrated ability to deliver the highest level of customer satisfaction
  • Detail-oriented to maintain the highest level of accuracy in handling customer parts requests
  • Active listener able to understand customers through two-way engagement
  • Ability to work as part of a team in a fast-paced environment
  • Strong written and verbal communication skills
  • Previous Heavy-duty truck industry experience considered an asset but not necessary

  • Customer Support Specialist

    1 month ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    The Government of Saskatchewan is seeking a Customer Support Specialist to enhance their team. This role demands a client-oriented professional who is enthusiastic and proactive. As a Customer Support Specialist, your primary duty will be to offer administrative assistance while engaging with a varied clientele. Key responsibilities encompass elucidating...

  • Customer Support Specialist

    1 month ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    The Government of Saskatchewan is seeking a Customer Support Specialist to enhance their team. This role is ideal for a client-oriented individual who possesses a proactive and enthusiastic approach. As a Customer Support Specialist, your primary duties will involve delivering administrative assistance and engaging with a varied clientele. Key...

  • Technical Customer Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Teleperformance Full time

    Job SummaryWe are seeking a highly skilled Technical Customer Support Specialist to join our team at Teleperformance. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level technical solutions to customers regarding product...

  • Technical Customer Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Teleperformance Full time

    Job SummaryWe are seeking a highly skilled Technical Customer Support Specialist to join our team at Teleperformance. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level technical solutions to customers regarding product...

  • IT Support Specialist

    6 days ago

    Regina, Saskatchewan, Canada AVASO Technology Solutions Full time

    {"title": "IT Support Specialist", "content": "Job Title: IT Support SpecialistAVASO Technology Solutions is seeking an IT Support Specialist to join our team.As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide first/second...

  • IT Support Specialist

    5 days ago

    Regina, Saskatchewan, Canada AVASO Technology Solutions Full time

    {"title": "IT Support Specialist", "content": "Job Title: IT Support SpecialistAVASO Technology Solutions is seeking an IT Support Specialist to join our team.As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide first/second...

  • IT Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada AVASO Technology Solutions Full time

    Job Title: IT Support SpecialistCompany: AVASO Technology SolutionsLocation: RemoteJob Type: Freelancer/ContractAbout the Role:We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring...

  • IT Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada AVASO Technology Solutions Full time

    Job Title: IT Support SpecialistCompany: AVASO Technology SolutionsLocation: RemoteJob Type: Freelancer/ContractAbout the Role:We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring...

  • Customer Support Specialist

    5 days ago

    Regina, Saskatchewan, Canada Brandt Full time

    Customer Support Representative Job DescriptionBrandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is based in our Regina Customer Contact Center location.This position involves placing new customer parts orders, following up on existing orders, confirming inventory availability, and...

  • Customer Support Specialist

    5 days ago

    Regina, Saskatchewan, Canada Brandt Full time

    Customer Support Representative Job DescriptionBrandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is based in our Regina Customer Contact Center location.This position involves placing new customer parts orders, following up on existing orders, confirming inventory availability, and...

  • Customer Support Specialist

    1 day ago

    Regina, Saskatchewan, Canada Brandt Full time

    Customer Support Representative Job DescriptionBrandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is based in our Regina Customer Contact Center location.This position involves placing new customer parts orders, following up on existing orders, confirming inventory availability, and...

  • Customer Support Specialist

    1 day ago

    Regina, Saskatchewan, Canada Brandt Full time

    Customer Support Representative Job DescriptionBrandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is based in our Regina Customer Contact Center location.This position involves placing new customer parts orders, following up on existing orders, confirming inventory availability, and...

  • Customer Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Brandt Full time

    About BrandtBrandt is a leading provider of commercial vehicle solutions, seeking a highly skilled and detail-oriented individual to join our team as a Customer Support Representative.Job SummaryThis role is responsible for providing exceptional customer service, responding to parts pricing inquiries, and accurately fulfilling parts order requests from...

  • Customer Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Brandt Full time

    About BrandtBrandt is a leading provider of commercial vehicle solutions, seeking a highly skilled and detail-oriented individual to join our team as a Customer Support Representative.Job SummaryThis role is responsible for providing exceptional customer service, responding to parts pricing inquiries, and accurately fulfilling parts order requests from...

  • Administrative Support Specialist

    4 days ago

    Regina, Saskatchewan, Canada Hola Transport Ltd. Full time

    Administrative Support Specialist At Hola Transport Ltd., we are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include scheduling and confirming appointments, managing contracts,...

  • Administrative Support Specialist

    4 days ago

    Regina, Saskatchewan, Canada Hola Transport Ltd. Full time

    Administrative Support Specialist At Hola Transport Ltd., we are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include scheduling and confirming appointments, managing contracts,...

  • Office Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Quickcan Courier Services Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Quickcan Courier Services Ltd. As an Office Support Specialist, you will play a vital role in ensuring the smooth operation of our office.Key ResponsibilitiesScheduling and CoordinationSchedule and confirm appointments, meetings, and events to...

  • Office Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada Quickcan Courier Services Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Quickcan Courier Services Ltd. As an Office Support Specialist, you will play a vital role in ensuring the smooth operation of our office.Key ResponsibilitiesScheduling and CoordinationSchedule and confirm appointments, meetings, and events to...

  • Administrative Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada SaskIT Inc. Full time

    About the RoleSaskIT Inc. is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide administrative support to our team,...

  • Administrative Support Specialist

    1 week ago

    Regina, Saskatchewan, Canada SaskIT Inc. Full time

    About the RoleSaskIT Inc. is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide administrative support to our team,...