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IT Device Specialist
3 months ago
Job Title: IT Device Engineer
Company: FD Technologies
Location: Remote
About FD Technologies:
At FD Technologies, we specialize in developing innovative solutions that empower businesses to harness the power of data. Our advanced technologies enable organizations to achieve operational excellence and drive transformative change across various sectors.
Role Overview:
As an IT Device Engineer at FD Technologies, you will be instrumental in maintaining the integrity and security of our IT device ecosystem. Your primary responsibilities will include the deployment, configuration, and upkeep of a diverse range of IT devices, such as desktops, laptops, mobile devices, and peripherals. The ideal candidate will possess a robust technical foundation and meticulous attention to detail.
Key Responsibilities:
- Deploy, configure, and maintain a variety of IT devices throughout the organization.
- Install, configure, and troubleshoot operating systems, software applications, and device drivers.
- Oversee device imaging and provisioning processes, ensuring adherence to company standards and security protocols.
- Provide technical assistance to end-users, diagnosing and resolving hardware and software challenges.
- Monitor device performance, conduct system audits, and implement security best practices.
- Manage device inventory, including asset tracking and coordinating hardware refresh cycles.
- Collaborate with cross-functional teams to identify and implement enhancements to device management processes.
- Stay informed about emerging technologies and industry trends to improve the efficiency and effectiveness of our device infrastructure.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Several years of experience in IT device management or similar roles.
- Proficiency in operating systems such as Windows, macOS, and iOS.
- Strong troubleshooting abilities and the capacity to diagnose and resolve hardware and software issues.
