Support Associate/Mailroom Coordinator
1 month ago
At Travelers, we're dedicated to taking care of our customers, communities, and each other. Our commitment to excellence has earned us a reputation as one of the best property casualty insurers in the industry for over 160 years.
Job SummaryWe're seeking a highly organized and detail-oriented Support Associate/Mailroom to join our Business Center team. As a key member of our operations team, you'll provide administrative, clerical, and facilities support to ensure the efficient and high-quality service delivery.
Key Responsibilities- Mail pickup, sort, and delivery
- Work registration and distribution
- Pull file requests and maintain central files
- Scanning, distribution, and e-filing
- Policy typing assembly and recreation
- Typing of cancellations, ID cards, etc.
- Routine, non-complex data entry for policy changes
- Coordinate photo inspections
- Coordinate central photocopy requests
- Order supplies and coordinate equipment repair requests
- Communicate with team members, agents, and customers
- Operation of mailroom equipment
- Printing and distribution of Daily Output
- Customer Focus
- Teamwork
- Resource Management
- Typing and keyboard skills
- Fundamental knowledge of policy writing systems
- General clerical skills
- Health Insurance: Eligible for coverage from the first day of employment
- Retirement: Travelers matches 401(k) contributions dollar-for-dollar up to 5% of eligible pay
- Paid Time Off: Minimum of 20 days annually, plus 9 paid company holidays
- Wellness Program: Tools, discounts, and resources for wellness and caregiving needs
- Volunteer Encouragement: Matching Gift and Volunteer Rewards program
Travelers is an equal opportunity employer. We believe in delivering the best products and services when our workforce reflects the diverse customers and communities we serve.
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