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Service Coordinator, Multilingual
2 months ago
Plan Group is seeking a highly organized and detail-oriented Service Coordinator, Bilingual to join our service department. As a key member of our team, you will provide exceptional support to our service team and national projects.
Key Responsibilities- Provide administrative support to the service team, including preparing service agreements and following up on files.
- Respond to customer inquiries and requests in a timely and professional manner.
- Assign tasks to the technical team and provide customer feedback.
- Prepare invoices and perform other related tasks.
- Autonomy and ability to work independently.
- Strong sense of priorities and organizational skills.
- Bilingualism (spoken and written) in English and French.
- Proficient in Microsoft Office suite.
- Experience in customer service and office automation.
- DEP/technical diploma in office automation, administration, or related field.
- Experience in structured cabling network or related field.
- Full-time employment with a daytime schedule.
- Group insurance program after 3 months at company expense.
- Group life insurance (optional, at employee's expense).
- Salary based on experience.
Plan Group is a dynamic and growing company that values its employees. As a Service Coordinator, Bilingual, you will be part of a team that is dedicated to providing exceptional service to our customers.
