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Senior Service Designer
2 months ago
About the Role:
Vantix Systems Inc. is seeking a highly experienced Senior Service Designer to lead our business transformation initiatives. As a key member of our team, you will be responsible for designing and delivering services that meet the needs of our clients.
Key Responsibilities:
- Lead multi-discipline teams in business transformation initiatives, utilizing human-centered design methods to design and deliver services.
- Work remotely, with occasional travel to Victoria as required.
- Collaborate with cross-functional teams, including User Experience teams, designers, and developers, to iteratively create and improve digital products and services.
- Mentor and support less experienced Service Design and UX practitioners.
- Develop and maintain design pattern/asset libraries.
- Stay up-to-date with industry trends and best practices in service design and UX.
Requirements:
- 5+ years of experience in utilizing human-centered design methods to design and deliver services.
- Experience in at least three of the following: User research, Content design, Inclusive design, Prototyping, and UX design.
- Expertise in designing for the web and mobile, including graphic design, interaction design, and/or data visualization.
- 5+ years of experience with related UX practices and skills, including content design, content strategy, and/or information architecture.
- 5+ years of experience producing and working with design pattern/asset libraries.
- 2+ years of experience working in an agile, digital product-focused development environment.
- 2+ years of experience in hybrid and remote collaboration and facilitation, including experience with online collaboration software.
