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Restaurant Operations Supervisor

2 months ago

Wetaskiwin, Canada 1686428 Alberta ltd oa subway sandwiches and salads Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1686428 Alberta Ltd o/a Subway Sandwiches and Salads. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food service.

Key Responsibilities
  • Leadership and Supervision
    • Direct and supervise a team of food service staff to ensure efficient and effective service delivery.
    • Provide guidance and training to staff on food preparation, presentation, and customer service.
  • Operations Management
    • Develop and implement operational procedures to ensure seamless service delivery.
    • Monitor and control inventory levels, including food, supplies, and equipment.
    • Ensure compliance with health and safety regulations and company policies.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Address customer complaints and concerns in a professional and timely manner.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and customer feedback.
    • Maintain accurate records of staff performance, customer feedback, and operational metrics.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment.
    • Strong problem-solving and analytical skills.
    • Ability to maintain confidentiality and handle sensitive information.
Work Environment

The successful candidate will work in a fast-paced food service environment with a high level of customer interaction. The ability to work under pressure and maintain a positive attitude in a dynamic environment is essential.

What We Offer
  • Competitive Salary
  • Opportunities for Professional Growth
  • Collaborative and Supportive Team Environment