Food Service Supervisor

3 weeks ago

Thunder Bay, Ontario, Canada Dairy Queen Full time
Position Overview

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our dining establishment. This position requires a blend of leadership, organizational skills, and a commitment to quality service.

Key Responsibilities
  • Work Schedule Management: Develop and implement effective methods to meet work schedules.
  • Staff Supervision: Oversee and coordinate the activities of team members involved in food preparation and portioning.
  • Training and Development: Provide training to staff on job responsibilities, hygiene practices, and safety protocols.
  • Resource Estimation: Assess and estimate the ingredients and supplies necessary for meal preparation.
  • Recruitment: Participate in the hiring process for food service personnel.
  • Quality Assurance: Ensure that food and service adhere to established quality control standards.
  • Financial Planning: Prepare budgets and cost estimates for operational needs.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste management.
  • Reporting: Prepare and submit necessary reports regarding operations.
  • Tray Assembly Supervision: Oversee and verify the assembly of food trays.
  • Work Schedule Establishment: Create and manage work schedules for staff.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: Minimum of 1 year to less than 2 years in a supervisory role within the food service industry.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Full-time position requiring 40 hours per week.

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