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Retail Assessment Specialist

3 months ago

Calgary, Alberta, Canada C3 Client Satisfaction Full time
Position: Mystery Shopping Investigator

Education: Secondary (high) school graduation certificate is required.

Experience: Candidates should have less than 7 months of relevant experience.

Work Environment

This role typically takes place in a shopping centre or mall setting.

Key Responsibilities
  • Generate comprehensive reports based on evaluations.
  • Assess customer service quality and the overall store atmosphere.
Investigative Skills Required
  • Conduct undercover assignments to gather insights.
Relevant Experience
  • Engage in mystery shopping tasks.
  • Prepare detailed information reports.
  • Participate in private investigation activities.
Transportation and Travel
  • Personal transportation is necessary.
  • Public transport options are available.
  • Travel expenses will not be reimbursed by the employer.
Work Conditions and Physical Requirements
  • Must possess strong attention to detail.
  • Walking is a part of the job duties.
Equipment Needed
  • Cellular phone.
  • Computer.
  • Access to the Internet.
Personal Attributes
  • Excellent oral communication skills are essential.
  • Reliability and punctuality are crucial.
Screening Criteria
  • Availability for shift work is required.
  • Must be legally authorized to work in Canada.
  • Proximity to the job location is necessary.

Work Term: Casual

Work Language: English or French

Hours: 3 to 6 hours per month