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Client Care Specialist

2 months ago

Lloydminster, Canada Western Financial Group Full time

About the Role

We are seeking a highly skilled and motivated Client Care Specialist to join our team at Western Financial Group. As a Client Care Specialist, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide quotes and sell new auto insurance policies to customers
  • Manage walk-in queries, sales, and up-selling of products to new and existing clients
  • Remain up-to-date on product knowledge and build relationships with insurance providers
  • Continuously develop your skills through industry training and other courses
  • Generate leads through existing clients
  • Have a solid understanding of policy wordings and coverages
  • Have strong sales and presentation skills
  • Be well-versed in navigating multiple computer programs at once

What We Offer

As a Client Care Specialist at Western Financial Group, you will have the opportunity to work in a dynamic and supportive environment. We offer a competitive compensation package, including a salary range of $38,800 - $50,000, and a comprehensive benefits program.

Our Culture

We are committed to building a diverse, inclusive, and authentic workplace. We believe in supporting our local communities and have a strong foundation through the Western Financial Group Communities Foundation.

Why Join Us

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. We are looking for someone who is eager to learn and grow with our company.