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Team Lead

2 months ago

Laval, Quebec, Canada Garage Clothing Co Full time

Job Category: Sales Operations & LP

Job Summary

We are seeking a highly motivated and experienced Team Lead to join our Sales Operations & LP team at Garage Clothing Co. As a Team Lead, you will play a critical role in contributing to the success of our stores by promoting a positive shopping experience for each customer, building and maintaining meaningful and long-term relationships with each customer, and optimizing inventory management, increasing sales, and customer satisfaction while maintaining brand and visual/merchandising presentation standards & directives.

Key Responsibilities

  • Manage inventory through shipment processing, sales floor replenishment, and eCom order fulfillment.
  • Contribute to optimizing inventory management, increasing sales, and customer satisfaction.
  • Maintain brand and visual/merchandising presentation standards & directives.
  • Develop and implement strategies to improve sales and customer satisfaction.
  • Collaborate with the Store Manager to achieve sales and customer satisfaction goals.
  • Provide exceptional customer service and build strong relationships with customers.

Requirements

  • High school diploma.
  • 2 years of retail experience is an asset.
  • 1 year of experience as a team lead, preferably in a retail environment.
  • Passion for fashion & customer-oriented.
  • Strong problem-solving skills and decision-making abilities.
  • Exceptional interpersonal skills with a natural ability to build relationships.
  • Effective time management skills to execute multiple tasks simultaneously.
  • Organized and proactive approach to tasks.
  • Ability to work in a fast-paced environment while delivering a high level of attention and service.

What We Offer

  • A personal clothing employee discount.
  • Learning and development programs to grow and exploit full potential.
  • Educational support program.
  • Employee referral program: be our best ambassador

We are committed to employment equity and strive to create a diverse and inclusive work environment. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.