Full Time Shift Supervisor

1 month ago


Newcastle, Canada Tim Hortons Full time
Opportunity and Growth at Tim Hortons

At Tim Hortons, we're looking for talented individuals to join our team as Shift Supervisors. As a Shift Supervisor, you'll play a critical role in ensuring our guests have an exceptional experience every time they visit us.

Key Responsibilities:

  • Train and develop team members to ensure they have the skills and knowledge to deliver exceptional customer service.
  • Act as Cash Manager as needed, ensuring accurate cash handling and management.
  • Conduct regular walk-throughs to ensure the restaurant is ready to open or close, and that all operations are running smoothly.
  • Work closely with Restaurant Management to train, develop, and communicate with team members, focusing on retention and growth.
  • Supervise and coordinate the execution of operations tasks, ensuring compliance with all Company policies.
  • Collaborate with Restaurant Management to maintain quality, production, and service standards, creating a safe and efficient environment for customers and employees.
  • Assist with maintaining proper coverage through team member schedules, ensuring the restaurant meets and exceeds customer service standards.
  • Resolve guest-related issues promptly and effectively.

Why Work at Tim Hortons?

  • Amazing team environment
  • Competitive wages and benefits
  • Flexible schedules and opportunities for growth
  • Comprehensive training and development programs
  • Opportunities for advancement into Restaurant Management

Requirements:

  • Previous supervisor experience
  • Reliable transportation
  • Ability to lift 25lbs


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