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Lead Data Insights Analyst

3 months ago

Old Toronto, Ontario, Canada Sun Life Financial Full time

About Us:

At Sun Life Financial, we value the unique backgrounds, experiences, and perspectives of our team members. We strive to create an environment where you are encouraged, empowered, and challenged to reach your fullest potential. Collaborate with dynamic colleagues who are experts in their fields and eager to share their knowledge. Our leadership is dedicated to inspiring you to achieve new heights and make a significant impact on the lives of our clients, who are at the core of everything we do.

Position Overview:

Are you passionate about data and adept at solving intricate business challenges? If you are eager to influence the business landscape around you, the Senior Data Analyst position is an excellent opportunity for you.

The Growth and Performance Marketing team within our Client Experience Office (CXO) is undergoing a significant transformation. We are continuously launching and testing innovative ideas, platforms, and solutions to generate new leads and uncover opportunities for our existing clients and group members.

As a Senior Data Analyst on the Client Acquisition Analytics team, you will be an integral part of a large analytics community, focusing on the Growth and Performance Marketing sector. Your responsibilities will include mining data for business insights, analyzing and interpreting trends using statistical methodologies, reporting on business performance, and addressing code and data-related challenges.

Key Responsibilities:

  1. Collaborate closely with business partners to identify and resolve complex business challenges through data-driven solutions.
  2. Conduct analytic work from requirements gathering, data collection, and analysis to presentation in order to address business issues.
  3. Serve as a subject matter expert in prospect, client, and advisor data while working with stakeholders across Sun Life.
  4. Provide ongoing support to identify opportunities that will drive incremental sales.
  5. Develop metrics and KPIs to evaluate the performance of analytical and data products within the overall portfolio.
  6. Support the annual business plan, monthly sales forecasts, and insight analysis.
  7. Streamline reporting processes and synthesize key metrics into impactful dashboards to monitor and assess the success of business initiatives.
  8. Automate reporting, enable self-service analytics, and promote a culture of analytics-driven decision-making.

Qualifications:

  1. 5+ years of experience working with data, including quantitative analysis, data manipulation, hypothesis testing, data modeling, and visualization.
  2. 5+ years of experience with SQL, demonstrating proficiency in writing accurate and efficient complex queries to extract and integrate data from various database sources.
  3. Experience with AWS data tools (e.g., Glue, Redshift, SageMaker) and familiarity with Python/Pyspark.
  4. Ability to convey data-driven insights clearly and succinctly through oral and written storytelling.
  5. Strong collaborative approach with a commitment to meeting the unique needs and expectations of business partners.
  6. Excellent prioritization, planning, and change management skills to manage tasks effectively in a fast-paced environment.
  7. Quick learner with the ability to adapt to new applications and processes with minimal guidance.
  8. Proficient in documenting work processes.

Preferred Qualifications:

  1. 2+ years of experience in data visualization/dashboarding with Tableau or similar tools.
  2. Understanding of predictive and prescriptive analytics techniques (e.g., regression, decision trees, forecasting).
  3. Experience with Salesforce.
  4. MSc in a statistical, mathematical, or technical field (e.g., computer science) is preferred.
  5. Familiarity with additional statistical programming languages (e.g., SAS/R).
  6. Advanced skills in MS Excel and MS Access.
  7. The selected candidate will be required to obtain Canadian Reliability Security Clearance.

At Sun Life Financial, diversity and inclusion are at the heart of our values. We believe that a diverse workforce with varied perspectives and creative ideas benefits our clients, the communities we serve, and our colleagues. We welcome applications from qualified individuals from all backgrounds.

In our supportive, flexible, and inclusive work environment, you can be your most brilliant self. Whatever your career aspirations, our collaborative leaders and colleagues are ready to help you learn, grow, and succeed.