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Restaurant Operations Manager

1 month ago

Courtenay, British Columbia, Canada Dairy Queen Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities:
  • Analyze and optimize restaurant operations to boost profits and maintain a competitive edge
  • Evaluate daily operations and implement improvements to increase efficiency and productivity
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Manage and train staff to ensure they have the skills and knowledge needed to deliver exceptional customer service
  • Monitor and control labor costs, inventory, and supplies to ensure optimal resource allocation
  • Collaborate with the management team to develop and implement business strategies and goals
Requirements:
  • 2+ years of experience in restaurant management or a related field
  • Proven track record of success in improving restaurant operations and increasing customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading brand in the quick-service industry