Sales Lead II

1 month ago

Old Toronto, Ontario, Canada Tapestry, Inc. Full time
Job Title: Sales Lead II

At Tapestry, Inc., we are seeking a highly motivated and results-driven Sales Lead II to join our team. As a Sales Lead II, you will be responsible for delivering sales to achieve store AOP and individual goal, executing company initiatives and operational standards.

Key Responsibilities:
  • Support the customer experience and teamwork environment to achieve store and individual sales plan.
  • Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.
  • Mentor, motivate, and develop team to deliver Stuart Weitzman's Selling Ceremony and operational standards.
  • Stay current with the market competition, fashion trends, and client shopping behaviors.
  • Deliver a bold, energetic, purpose-driven customer experience.
  • Consistently and in a timely manner, complete all types of operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Stuart Weitzman standards.
  • Process shipments as needed.
  • Replenish inventory on sales floor as needed.
  • Collaborate with Store Manager and Assistant Manager to elevate selling culture.
  • Adhere to all Stuart Weitzman policies and procedures including Loss Prevention.
  • Collaborate with Store Manager and Assistant Manager to support the team in elevating client experience and sales.
  • Perform and supervise store opening and closing procedures.
  • Be brand ambassadors of Stuart Weitzman.
Requirements:
  • Strong communication skills both oral and written.
  • Excellent organization and attention to detail.
  • Knowledge of POS, Microsoft Office, and basic computer skills (including iPads, Internet, Mobile POS).
Competencies:
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and 'actionable' positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers:
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future-oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

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