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Associate Director, Technical Operations and Infrastructure

2 months ago

Toronto, Ontario, Canada University of Toronto Full time

About the Role

The University of Toronto's Temerty Faculty of Medicine is seeking a highly skilled and experienced Associate Director, Technical Operations and Infrastructure to lead and mentor a team of IT professionals in designing, implementing, and maintaining complex technical systems and services.

Key Responsibilities

  • Lead and mentor a team of IT professionals to design, implement, and maintain complex technical systems and services.
  • Oversee the continuous development and maintenance of a highly reliable, modern, and enterprise-grade IT infrastructure.
  • Manage technical support and AV operations to support learners, faculty, and staff.
  • Assume full responsibility for hosting and operating business-critical systems, the Faculty's physical network infrastructure, and security services and systems.
  • Develop and lead high-functioning teams, including the ability to engage and motivate staff and teams.
  • Strong financial acumen, including financial analysis, budgeting, and forecasting experience.
  • Experience negotiating with service providers, establishing, and monitoring service level agreements.
  • Proven commitment to equity, diversity, and inclusivity.
  • Results-oriented and the ability to build a high-performance culture.

Requirements

  • University degree or an equivalent combination of education and experience in a relevant field.
  • Eight years of experience in enterprise information technology operations leading teams in a university, government, healthcare setting, or comparable environment.
  • Strong understanding of modern infrastructure technologies, including data centers, networks, cloud, and security.
  • Strong understanding of network design and secure architectures.
  • Proven success with agile project management software development methodologies.
  • Knowledge and understanding of emerging trends in the use of education technologies, networks, distance education initiatives, and diverse computer platforms in education.

About the University of Toronto

The University of Toronto is a global leader in ground-breaking research and education, with a strong focus on innovation and collaboration. We are committed to supporting and promoting an inclusive learning and working environment.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.