Infrastructure Reliability Specialist

1 month ago


Vancouver, British Columbia, Canada tsworks Full time

Company Overview

tsworks Canada, Inc is a leading provider of technology products and services, headquartered in Ontario, Canada. As a subsidiary of The Software Works, Inc, USA, we are committed to setting and upholding the highest standards in Information Technology. At tsworks Canada Inc, we prioritize our workforce, strive to deliver exceptional value in our client interactions, and uphold transparency, accountability, and promptness in our commitments.

Position Overview

We are currently in search of a dedicated and proactive Site Reliability Engineer to become a vital part of our Digital Services Team. This role offers the opportunity to engage with cutting-edge technologies through hands-on project involvement. The position is structured as a contract-to-permanent role, with a hybrid work model that includes on-site collaboration at client locations.

Key Responsibilities:

  • Design, construct, and sustain a highly available, scalable, and efficient infrastructure for our applications.
  • Utilize Infrastructure as Code (IaC) methodologies with tools such as Terraform and Ansible.
  • Automate deployment processes and configuration management across AWS, on-premise setups, and container orchestration systems (Kubernetes, EKS, Openshift).
  • Integrate Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline infrastructure provisioning and configuration updates.
  • Establish and uphold monitoring solutions (e.g., Datadog or Prometheus) to proactively detect and resolve infrastructure challenges.
  • Collaborate with development teams to ensure that infrastructure aligns with application specifications and industry best practices.
  • Engage in incident response protocols for infrastructure and application-related issues.
  • Continuously enhance infrastructure performance, scalability, and reliability.
  • Stay informed about the latest advancements and trends in cloud computing, containerization, and monitoring technologies.

Essential Qualifications:

  • Demonstrated experience as a Site Reliability Engineer (SRE) or in a comparable role.
  • Comprehensive understanding of cloud computing principles (AWS preferred).
  • Familiarity with on-premise deployment strategies (optional but advantageous).
  • Expertise in Infrastructure as Code (IaC) tools such as Terraform and Ansible.
  • Knowledge of container orchestration platforms (Kubernetes, EKS, Openshift).
  • Experience with CI/CD tools and methodologies.
  • Proficiency in configuration management tools.
  • Experience with monitoring solutions like Datadog or Prometheus.
  • Strong scripting capabilities (Bash, Python preferred).
  • Exceptional problem-solving and analytical abilities.
  • Capacity to work autonomously as well as collaboratively within a team.
  • Strong communication and teamwork skills.


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