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Receptionist for Beauty Services

3 months ago

Airdrie, Canada Serendipity Salon and Spa Full time
Position Overview

We are seeking a dedicated and organized Receptionist to join our team at Serendipity Salon and Spa. This role is essential in providing exceptional customer service and ensuring a smooth operation within our establishment.

Educational Requirements
  • Completion of secondary (high) school graduation certificate or equivalent experience is required.
Work Environment

The position is set in a vibrant spa atmosphere, where customer satisfaction is our top priority.

Key Responsibilities
  • Welcome clients and guide them to appropriate service areas.
  • Deliver essential information to clients and the public.
  • Collect and manage information necessary for providing outstanding customer service.
  • Operate the telephone system efficiently.
  • Manage inventory of office supplies.
  • Document and communicate important information.
  • Schedule and confirm client appointments.
  • Maintain accurate work records and logs.
  • Process payments and manage financial transactions.
  • Perform various clerical tasks, including filing and mail distribution.
  • Handle incoming calls and relay messages promptly.
  • Conduct data entry as required.
  • Provide exceptional customer service consistently.
Technical Skills
  • Proficiency in QuickBooks and MS Word is preferred.
Transportation

Public transportation options are readily available for commuting.

Work Conditions
  • Fast-paced environment requiring the ability to work under pressure.
  • Involves repetitive tasks with a focus on attention to detail.
  • Physical demands include sitting, standing, and walking.
Personal Attributes
  • Strong interpersonal skills and flexibility.
  • Highly organized and reliable.
  • A team player with the ability to multitask.
  • Effective time management skills.
Experience

No prior experience is necessary; training will be provided.

Additional Benefits
  • Complimentary parking is available.
  • Opportunities for team building and professional development.
Employment Details
  • Type of employment: Permanent
  • Language of work: English
  • Working hours: 30 to 40 hours per week