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Facility Operations Manager

2 months ago

Calgary, Alberta, Canada Pet to Nature Canada Ltd Full time
About the Role

We are seeking a highly skilled and experienced Facility Operations Manager to join our team at Pet to Nature Canada Ltd. As a key member of our operations team, you will be responsible for the day-to-day management of our facilities, ensuring that they are running smoothly and efficiently.

Key Responsibilities
  • Operations Management: Direct and control the operations of our commercial facilities, ensuring that they are running in accordance with our policies and procedures.
  • Customer Service: Identify customers' needs and provide excellent customer service to ensure that their needs are met.
  • Reporting and Analysis: Prepare reports and statistics related to areas of responsibility, providing insights and recommendations to improve operations.
  • Sales and Marketing: Promote sales to existing clients and identify new business opportunities to drive revenue growth.
  • Facilities Management: Read blueprints to determine dimensions of structure or system and material requirements, and recommend products or services to customers.
  • Contract Management: Prepare and administer sales contracts, and administer contracts for the provision of supplies and services.
  • Staff Management: Hire and oversee training and supervision of staff, and plan and manage the facility's operations budget.
  • Administrative Services: Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal.
  • Problem-Solving: Troubleshoot problems related to equipment and resolve product and service related problems.
  • Inventory Management: Organize and maintain inventory, and care for pets.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 2 years to less than 3 years of experience in a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure and meet tight deadlines, and attention to detail.
  • Personal Qualities: Client focus, efficient interpersonal skills, organized, reliability, flexibility, judgement, and positive attitude.
Working Conditions
  • Work Environment: Work under pressure, tight deadlines, physically demanding, and attention to detail.
  • Transportation: Own transportation and own vehicle.