Eye Care Director
1 month ago
At EssilorLuxottica Group, we're committed to delivering exceptional eye care experiences. As a Senior Eye Care Director, you'll play a critical role in leading our brand's mission and eye care objectives.
Key Responsibilities- Lead the delivery of a superior eye care experience by selecting, contracting, orienting, evaluating, developing, motivating, and retaining doctors.
- Support recruiting and prospect for/maintain a pool of candidates for new and vacant locations, working with Regional Managers and Doctor Recruiting to provide candidates, follow-up on online interest forms, interview candidates as needed, and create strategies to address dark locations and OD turnover.
- Coordinate, direct, and provide support to the onboarding of doctors.
- Ensure optimal optometric coverage to accommodate patient needs and grow the overall business, executing strategies as needed to increase doctor coverage and engage sub-lease doctors.
- Support the accountability for achievement of sales and financial goals, identifying trends and opportunities by drawing insights from analytics and creating actions to deliver.
- Provide practice management consulting to continually grow eye exams and deliver promoter patient experiences.
- Recognize opportunities for stores and offices to operate in the most efficient and effective way to ensure guest/customer/patient services focus, communicating opportunities to VPO/ZVP and SVP/GM.
- Execute the brand business plan to achieve patient retention, eye exam growth, conversion, and deliver on annual eye exam strategy.
- Maintain knowledge of state regulatory requirements for optometric practice, staying abreast of any pending rule changes or legislation, and partnering with Luxottica Retail's legal and regulatory services department accordingly.
- Ensure all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies.
- Ensure the timely completion and submission of all EyeMed, Medicare, and managed care credentialing materials, preferably before doctors begin seeing patients, following up with EyeMed, Verifpoint, and CAQH as needed to ensure timely processing of all credentialing applications.
- Ensure sublease doctors are aware of MVC plans in their area and encourage participation.
- BA/BS in business, healthcare, or a related field.
- Key competencies of Leadership, Drive for Results, Motivate & Influence, and Critical Thinking.
- 10 years of experience in multi-unit responsibility for physician or optometric practice management, franchising, subleasing, or contracting responsibility for an optical company, ophthalmology group, practice-management company, or healthcare/ophthalmic goods and services vendor, or similar experience.
- 75% travel with at least one week per month at the CSC Headquarters located in the Cincinnati Service Center (CSC).
- OD degree; licensed to practice optometry in at least one of the states where the brand does business.
EssilorLuxottica Group offers a competitive compensation package, including a bonus and/or commission plan, and a first-class total rewards package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates. Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.
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