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Hotel Front Desk Manager
2 months ago
We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at The Glynmill Inn Incorporated. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.
Key Responsibilities:- Leadership: Supervise and coordinate the work of front desk staff, ensuring efficient and effective service delivery.
- Guest Services: Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Operations: Establish and maintain work schedules, procedures, and reports to ensure smooth hotel operations.
- Training and Development: Provide guidance and support to front desk staff, promoting a culture of continuous learning and improvement.
- Education: College/CEGEP or equivalent experience.
- Experience: 3 years to less than 5 years in a similar role.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Competitive Salary: A comprehensive compensation package, including a pension plan, life insurance, and health benefits.
- Opportunities for Growth: Professional development opportunities and a chance to advance your career in a dynamic and growing organization.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that this job posting is for a permanent position, and the working hours are 80 to 90 hours bi-weekly. The language of work is English.
