Insurance Administrative Assistant
1 week ago
About the Role:
We are seeking a highly organized and detail-oriented Underwriting Assistant to join our team at Aviva. As an Underwriting Assistant, you will play a critical role in supporting our underwriting teams by providing administrative support, handling data entry, and facilitating communication between broker partners and underwriting teams.
Key Responsibilities:
- Provide administrative support to underwriters on all lines of business, including handling data entry, billing, and cancellation tasks.
- Handle front-line phone communication between broker partners and underwriting teams, ensuring timely and accurate resolution of queries.
- Process loss control reports and other assigned duties, maintaining high levels of accuracy and attention to detail.
- Perform quality control to meet the accuracy and underwriting requirements on business processing, ensuring seamless operations.
- Support underwriting managers and teams as required, including facilitating underwriting abeyances and providing administrative assistance.
- Participate in the development and implementation of policies and documentation standards to support underwriters, driving process improvements.
- Assist with mailing policy documents and registered letters in the office, maintaining a high level of professionalism.
- Process policies and documentation in a timely manner and within authority, ensuring compliance with regulatory requirements.
- Assist with assignment of underwriting tasks, ensuring efficient workflow and timely completion.
Requirements:
- Post-secondary education or equivalent experience required.
- Completion of a related educational, diploma/degree/accreditation, or relevant work experience.
- 2+ years of related experience in administrative and/or support functions, preferably in the insurance industry.
- Insurance background ideal, with a strong understanding of underwriting principles and practices.
- Able to work in a fast-paced environment, with excellent time management and organizational skills.
- Mindful of making deadlines, results-oriented, and vested in learning and building a career in the general insurance space.
- Ability to multitask, with a quick study/learning curve and excellent technical aptitude with web-based and in-house systems and databases.
- Strong attention to detail, accuracy, and organizational skills, with the ability to adapt in a dynamic priority-changing environment.
- Strong written and verbal communication, administrative, and organizational skills, with the ability to maintain a realistic balance among multiple priorities.
- Confident and comfortable managing a healthy level of autonomy, with a strong ability to exercise good judgment in a variety of situations.
- Effective in a culture of teamwork, collaboration, and accountability, with a person who encourages cooperation across the organization.
What We Offer:
- Compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities, with a focus on professional growth and development.
- Start with 4 weeks of annual vacation, with a hybrid work model that supports work-life balance.
- We'll support your professional development education, with opportunities for growth and advancement.
Additional Information:
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
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