Sales Manager

1 month ago

Abbotsford, British Columbia, Canada Trotman Auto Group Full time

Unlock Your Potential as a Sales Manager at Trotman Auto Group

Are you a seasoned sales professional looking for a new challenge? Do you have a passion for the automotive industry and a drive to succeed? We're seeking an experienced Sales Manager to join our team at Trotman Auto Group, one of Canada's Best Managed Companies.

As a Sales Manager, you will be responsible for leading our sales team to achieve departmental goals and objectives. You will work closely with our Sales Consultants to develop and implement sales strategies, provide coaching and training, and ensure excellent customer service.

Our ideal candidate will have a minimum of 2 years of automotive sales management experience, a valid VSA license, and excellent communication and customer service skills. If you're a tech-savvy individual with a passion for sales and leadership, we want to hear from you

What We Offer:

  • Extended Health Care
  • Dental
  • RRSP
  • Employee Assistance Program
  • Internal Growth and Skill development programs
  • Be a part of a recognized leader in the community
  • Gym membership
  • Leadership & succession planning for continuous growth
  • NADA Training courses available for most departments

What Your Day Will Look Like:

  • Monitor and analyze Sales Consultant performance
  • Train and coach the sales team on sales process which supports established sales targets
  • Assist the Sales Consultants in exceeding sales goals and objectives to ensure department profitability
  • Assist Senior Management in ongoing training of staff in all aspects of the sales process including rapport building techniques, follow-ups, on unsold, sold and service guests, phone skill training, scheduling appointments etc.
  • Assist Sales Consultants with closing deals by negotiating price, completing sales contracts, explaining service and finance inquiries as needed
  • Remain abreast on available inventory and update sales staff to optimize customer choice and inventory turn around
  • Ensure all sales department staff display and maintain high customer satisfaction ratings
  • Articulate vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services to sales staff and customers when needed
  • Measure and report sales metrics, and monitor actuals – to – plan
  • Manage customer issues and escalations
  • Demonstrate behaviours consistent with the company's expectations as it pertains to interactions with customers, colleagues and vendors
  • Recruit highly professional sales consultants who share our company's standards of excellence and ethics
  • Remain abreast on all product knowledge, finance options, promotions, value-add products/services, servicing plans, and industry trends
  • Perform any additional duties as outlined by management

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