Product Specialist

2 months ago

Calgary, Alberta, Canada RONA+ Full time
{"title": "Product Specialist - Appliances", "content": "Unlock Your Potential at RONA+

At RONA+, we're committed to helping our customers bring their projects to life. As a Product Specialist - Appliances, you'll play a key role in satisfying our customers and achieving our sales objectives. Your expertise and passion for customer service will guide our customers to the best product choices, while growing in an environment where your analytical mind will be valued.

Your Key Responsibilities:
  • Provide detailed product information to customers and other RONA associates
  • Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs
  • Keep shelves stocked and merchandise correctly displayed
  • Prepare weekly flyers
  • Perform order management duties, including entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
  • Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
  • Other related tasks to ensure the store runs smoothly
What We're Looking For:
  • Experience in a similar role
  • Excellent customer service skills
  • Strong analytical skills

RONA+ is committed to encouraging diversity and inclusion. We're pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

", "lang_code": "en-US"}

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