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HVAC Service Technician

2 months ago

Edmonton, Alberta, Canada Reliance Home Comfort Full time

About Reliance Home Comfort

We are a leading provider of home comfort solutions, serving over 2 million customers across North America. Our team of experts is dedicated to delivering exceptional service and support to our customers.

Job Summary

We are seeking a highly skilled and motivated HVAC Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing HVAC equipment to ensure the comfort and safety of our customers.

Key Responsibilities

  • Install, maintain, and repair HVAC equipment, including water heaters, furnaces, heat pumps, and air conditioners.
  • Perform routine maintenance tasks, such as cleaning and inspecting equipment, to ensure optimal performance and efficiency.
  • Diagnose and troubleshoot issues with HVAC equipment, using advanced diagnostic tools and techniques.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve service goals and objectives.

Requirements

  • Completed a minimum of Grade 12 or equivalent.
  • Experience in HVAC trade, with a strong understanding of HVAC systems and equipment.
  • Apprenticeship in Gasfitting, Sheet Metal, or Refrigeration is an asset.
  • Must have at least a Class 5 Driver's License.
  • 1-3 years of field experience in service of Water Heaters & HVAC equipment is an asset.
  • Be willing and able to work rotating shifts and standby duties as required.
  • Must be physically capable of performing all work required of this position, occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
  • Must be able to communicate clearly and effectively, both in written and verbal communications.
  • Must have strong interpersonal and problem-solving skills.
  • Must have outstanding customer service skills.
  • Must be able to demonstrate ability to understand/learn new technologies (Electronics/Electricity).
  • Very punctual and dependable.
  • Must be willing to wear Company provided uniform.
  • Maintain company vehicle to neat clean and safe standard.

What We Offer

  • The tools you need to succeed, including the tools for the job and fully stocked trucks, as well as ongoing skills training and professional development programs.
  • Competitive wages with opportunity to earn additional commissions and bonuses.
  • Fully paid tuition and apprentice leave top-up for eligible Team Members.
  • Consistent work with a predictable and stable work schedule.
  • An award-winning and one of Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team.
  • A variety of perks for high-performing Team Members, including the chance to win and be part of our annual President's Club trip to a tropical destination.