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Business Systems Analyst
2 months ago
We are a leading provider of employee benefits administration software and HR technology solutions in Canada. Our mission is to empower people and businesses by creating innovative technology solutions that meet their needs.
Job Overview:
As a Business Analyst at SEB Administrative Services Inc., you will play a key role in creating and documenting detailed requirements to support product roadmap, supporting IT solutions for the organization and all stakeholders. You will work under the supervision of the Solutions Manager to identify high-level requirements directly with internal stakeholders and translate user needs into functional requirement documents.
The focus of this contract will be to support system features that support payroll, HRIS, and general ledger integration files. You will lead/participate in Design Sprint workshops, identify high-level requirements directly with internal stakeholders, and create workflows to support clarity of the solution design.
Responsibilities:
• Lead/participate in Design Sprint workshops to identify high-level requirements directly with internal stakeholders
• Identify and define clearly the needs of internal stakeholders in user stories
• Translate user needs into functional requirement documents
• Create workflows to support clarity of the solution design
• Use company templates and documentation standards, bringing experience to improve these tools as appropriate
• Apply documentation best practices to ensure effective change control methodologies
• Supports and leads workshops to help stakeholders understand the suggested and documented solutions
• Works with UX designers, as needed, to support some design initiatives
• Working with the Product Manager and Product Owner, determines products features which can be leveraged to meet new functional needs
• Ensures that the needs of all stakeholders for the system are considered, discussed, and documented with appropriate technical or other solutions
• Develops and updates applicable document templates for suite of deliverables from solution workflows, to detailed project deliverables
Requirements:
• Education, or equivalent training, and experience in one of Business Analysis, Solution Analysis, Process Analysis, Technical Writing, or similar role
• Very good English writing and communications skills
• Education, or equivalent training, and experience in Payroll and HRIS process and file integrations
• Experience with any of the following is also desirable: benefits administration, insurance, claims, or pension operations (large or small market), or finance
• Strong communication skills to effectively take in requirements and communicate them back succinctly
• Experience with Visio or similar workflow tool
• Ability to work (speak, read, and write) in French is an asset
