Product Specialist, Appliances Sales

2 months ago


BasSaintLaurent, Canada RONA Full time

About RONA

RONA is a leading Canadian retailer of products and services for the renovation and repair of homes, as well as a provider of services for the construction industry.

Job Summary

We are seeking a highly motivated and customer-focused Product Specialist to join our team at RONA. As a Product Specialist, you will be responsible for providing exceptional customer service, promoting and selling products, and contributing to the success of our sales team.

Key Responsibilities

  • Sales and Customer Service
    • Provide detailed product information to customers and other RONA associates
    • Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs
    • Provide excellent customer service through the daily execution of RONA customer service programs
  • Product Knowledge and Merchandising
    • Keep shelves stocked and merchandise correctly displayed
    • Prepare weekly flyers and promotional materials
  • Order Management and Fulfillment
    • Enter new orders for customers, reach out to vendors on special orders, track and fulfill orders, and resolve issues
  • Team Collaboration and Communication
    • Work collaboratively with other RONA associates to achieve sales objectives and provide excellent customer service

Requirements

  • Experience and Skills
    • Experience in a similar role, preferably in the retail or sales industry
    • Excellent customer service skills and strong analytical skills
  • Education and Certifications
    • High school diploma or equivalent required; post-secondary education in a related field an asset

What We Offer

RONA is committed to providing a positive and inclusive work environment, with opportunities for growth and development. We offer a competitive salary, benefits package, and comprehensive training program.

How to Apply

If you are a motivated and customer-focused individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.



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