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Alterations Specialist

2 months ago


Hamilton, Ontario, Canada David's Bridal Full time
Job Summary

We are seeking a skilled Alterations Specialist to join our team at David's Bridal. As a key member of our bridal services team, you will be responsible for delivering exceptional customer service and ensuring that every bride feels like a princess on her special day.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to brides and their families, ensuring that they feel valued and supported throughout the alteration process.
  • Alteration Expertise: Utilize your technical skills and attention to detail to create flawless alterations, ensuring that every garment meets our high standards.
  • Communication: Communicate effectively with customers, stylists, and other team members to ensure seamless execution of alterations and fittings.
  • Inventory Management: Maintain accurate inventory levels and process special orders in a timely manner.
  • Quality Control: Inspect all garments altered, steamed, or pressed to ensure pristine condition before final delivery to customers.
Requirements
  • Education: High school diploma or equivalent degree.
  • Experience: 1-2 years prior retail experience in an apparel or specialty store environment, with prior sewing experience required.
  • Skills: Excellent communication and customer service skills, technical sewing skills, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Pay: Competitive hourly pay rates and team bonus.
  • Benefits: Generous Team Member discount and additional benefits.

At David's Bridal, we are committed to providing an exceptional customer experience and creating a positive work environment for our team members. If you are a skilled Alterations Specialist with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.