Supply Chain Solutions Representative

2 months ago


Montreal, Quebec, Canada CB Canada Full time

About the Role

CB Canada is seeking a highly skilled and experienced Customer Service Specialist to join our Supply Chain Solutions team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Analyze customer needs and provide solutions to meet their business objectives
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
  • Collaborate with internal teams to ensure seamless delivery of services and solutions
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients

Requirements

  • Proficiency in English and French (written and spoken)
  • Minimum 2 years of experience in customer service or sales
  • Bachelor's degree in a related field (Business, Finance, Logistics)

What We Offer

  • Competitive salary range: $51,750 - $54,984 per year
  • Defined Contribution Pension Plan with employer contribution up to 6.5%
  • Stock Purchase Plan
  • Education Assistance Program
  • Employee Assistance Program
  • 5 days of discretionary time off per year, plus vacation and personal days
  • Discounts on UPS services
  • Opportunities for career development and advancement within the company

Benefits

  • Life Insurance for you and your family
  • Access to a variety of specialists, including osteopath, naturopath, massage therapist, acupuncturist, and more
  • Emergency travel assistance
  • Medical services and supplies, including ambulance, prosthetics, and private nurse
  • Vision care, including eye exams, glasses, and contact lenses
  • Dental care, including orthodontics
  • Short- and long-term disability benefits


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