Supply Chain Solutions Representative
2 months ago
About the Role
CB Canada is seeking a highly skilled and experienced Customer Service Specialist to join our Supply Chain Solutions team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and provide solutions to meet their business objectives
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Collaborate with internal teams to ensure seamless delivery of services and solutions
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
Requirements
- Proficiency in English and French (written and spoken)
- Minimum 2 years of experience in customer service or sales
- Bachelor's degree in a related field (Business, Finance, Logistics)
What We Offer
- Competitive salary range: $51,750 - $54,984 per year
- Defined Contribution Pension Plan with employer contribution up to 6.5%
- Stock Purchase Plan
- Education Assistance Program
- Employee Assistance Program
- 5 days of discretionary time off per year, plus vacation and personal days
- Discounts on UPS services
- Opportunities for career development and advancement within the company
Benefits
- Life Insurance for you and your family
- Access to a variety of specialists, including osteopath, naturopath, massage therapist, acupuncturist, and more
- Emergency travel assistance
- Medical services and supplies, including ambulance, prosthetics, and private nurse
- Vision care, including eye exams, glasses, and contact lenses
- Dental care, including orthodontics
- Short- and long-term disability benefits
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