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Senior Transportation Director

2 months ago

MontréalEst, Quebec, Canada American Iron & Metal Full time

About American Iron & Metal

American Iron & Metal (AIM) is a family-owned company and a global leader in the metal recycling industry, with over 125 sites and 4,000 employees worldwide. We have continued to thrive for eight decades thanks to the dedication of our employees and the trust of our customers.

We take pride in doing good things for the environment to create a greener, more sustainable future for all.

Job Description

The Senior Transportation Director, Rail will lead the domestic transportation department (road and rail) in collaboration with sales, operational, and administrative teams as we continue to grow in Canada and the United States. The director will coach and mentor a team of professionals and focus on sustaining superior customer service and performance while AIM experiences significant industry growth.

The director will manage the transportation of several million tons of materials from over 40 locations in North America annually, assisting in the development of future growth within the company and adapting the department to market trends and evolutions. The incumbent will seek ways to improve efficiencies for customer and employee satisfaction, cost, performance, and safety.

Responsibilities:

The director will ensure that processes are followed and standardized, with a significant emphasis on customer service, meeting customers, and growing AIM's clientele through service improvements. These service requirements must be executed while maintaining department costs within the budget and business plan.

The incumbent will work with internal stakeholders (trading team, commercial, and administrative) and upper management to maximize departmental performance in support of the company's commercial activities. The director will also work with external stakeholders to ensure deliveries to consumers are made in optimal accordance with sales contracts.

Key Priorities:

Railway:

  • Supervise rail fleet operations teams, mentor, and develop a network of service providers in North America.
  • General management and strategic review for the railway transportation department (2,500 company-owned railcars).
  • Oversee optimal utilization of company assets while ensuring sales orders are fulfilled strategically.
  • Troubleshoot service failures and develop solutions.
  • Lead rate and service negotiations with current and new rail service providers.
  • Develop and implement KPIs and controls.
  • Act as the railway transportation advisor to commercial and operational managers, as well as other department heads and upper management.
  • Initiate periodic meetings with service providers and internal customers to develop and maintain strong and sustainable relationships.
  • Ensure the commercial department is up to date with accurate and current railway information and forecasts.

3rd Party Trucking:

  • Execute contracts and manage vendors for 3rd party trucking.
  • Assist in developing new networks or relationships with vendors.
  • Carry out special projects or other duties assigned by senior management.

Qualifications:

This role requires a motivated and organized individual who thrives in a goal-oriented and entrepreneurial business culture. The incumbent will have the opportunity to observe, document, build, analyze, and improve our railway transportation practices and interact with various groups.

Education:

  • Bachelor's degree required, preferably in business, logistics, or supply chain management.

Experience, Competencies, and Behaviors:

  • Minimum of 10 years of experience in logistics with direct railway exposure.
  • Demonstrated senior leadership and decision-making track-record in fast-paced, high-growth environments.
  • Pronounced business acumen and problem-solving skills, analytical and creative thinker, adaptable, and comfortable with ambiguity and change.
  • Experience in change management and project management.
  • Experience with railway transport regulations and administrative requirements preferred but not required.
  • Excellent sense of organization.
  • Excellent communication skills.
  • Bilingual - English and French required.