Account Manager
4 weeks ago
Pani Energy Inc is a world-class team of highly motivated individuals who share a mutual passion for the environment. Our web-based platform enables the operators of water treatment facilities to operate their plants more efficiently, saving energy, consumables, and the environment.
Job DescriptionWe are seeking a key member of our sales team to report to the CEO, responsible for owning multiple regional and strategic end-customer accounts and channel partner relationships. The successful candidate will create new successful business outcomes, including renewals and growth, by working cross-departmentally to gather relevant information from Customer Success and Onboarding on value creation and customer product usage.
Responsibilities- Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
- Own a portfolio of client accounts, gain a deep understanding of each client's desired outcomes, and work with internal partners to drive the client's desired KPIs and outcomes.
- Track and manage client advertising spending on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
- Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
- Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Pani delivers their organization on a regular cadence.
- Partner cross-functionally with the product and development teams to investigate bugs and technical issues, and solve client-facing issues while building a technical understanding of Pani's product suite.
- Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client goals.
- Empower clients with the education and information they need to successfully understand campaigns and data within the Pani platform.
- Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
- University degree in engineering, sciences, or relevant equivalent education and experience.
- Minimum of 3 years of sales management or account management experience in the water sector.
- Technical Acumen: Possess a deep understanding of technical treatment plant operations and processes, especially in areas like desalination and municipal wastewater treatment plants.
- Customer Insight: Ability to identify customer challenges and curate tailored use cases and demos.
- Interpersonal Prowess: Must exhibit outstanding interpersonal abilities, fostering relationships with customers and internal teams alike.
- Communication Mastery: Adept at both written and verbal communication, ensuring clear conveyance of value propositions and technical nuances.
- Customer Interaction: Comfortable and confident in dealing with customers across various organizational hierarchies.
Pani Energy Inc offers a competitive total rewards package, including a comprehensive health and dental benefits and paid time off. The annualized base salary range for this role is CAD $75,000 to $120,000.
About UsPani Energy Inc is part of the 2024 Global Cleantech 100 list of companies committed to taking action on the climate crisis. We are a community that welcomes individuals from all walks of life and fosters an inclusive and diverse environment.
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