Human Resources Specialist
4 weeks ago
Our client, a leading company in the Consumer Goods and E-Commerce industry, is seeking a highly skilled Human Resources Generalist to join their team. Reporting to the Director of Customer & Team Member Experience, the successful candidate will be responsible for both strategic and administrative tasks, including training and development, compensation and benefits, health and safety, and performance management.
Key Responsibilities:- Provide HR support and guidance to leaders and team members on various HR-related matters.
- Assist in the development and maintenance of HR policies, procedures, and systems, including the employee handbook, employee directory, and organizational chart.
- Participate in the creation of HR objectives and metrics, and provide reports on ongoing company requirements.
- Support team members with inquiries regarding pay and benefits.
- Be the primary backup for payroll processing, including bi-weekly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes.
- Coordinate training and development opportunities for team members, including sourcing training providers and delivering training sessions.
- Oversee the administration of the annual performance review process for all team members.
- Ensure performance evaluation methods are adhered to by all managers.
- Monitor, support, and administer the progressive discipline program as required.
- Create disciplinary letters or performance improvement plans with guidance from management for all infractions.
- Facilitate the offboarding process for all team members, including conducting exit interviews and maintaining checklists.
- Conduct investigations in response to employee concerns, communicate regularly regarding pending investigations, and provide recommendations based on findings.
- Serve as an active member of the Joint Health and Safety Committee.
- Schedule and participate in monthly walkthroughs and ensure follow-up items from meetings are actioned.
- Track and interpret provincial regulations and relevant standards to ensure policies and procedures are updated accordingly.
- Facilitate the return-to-work program for injured team members as required.
- Assist the HR Coordinator with the full cycle recruitment process, including participating in interviews, maintaining relationships with recruitment agencies, and new hire orientation as required.
- Support current and future HR projects.
- College diploma or university degree in Human Resources Management, Business, or a related program.
- Five 3 - 5 years of experience as a Human Resources Generalist.
- CHRP required.
- Previous experience on a Joint Health and Safety Committee or Joint Health and Safety Committee Training Part 1 and 2 is considered an asset.
- Prior knowledge or experience processing payroll.
- Experience working with an ATS.
- Knowledge and experience conducting workplace investigations.
- Proficient understanding of employment legislation.
- Excellent communication and interpersonal skills, ethics, and cultural awareness.
- You have experience in a D2C environment.
- You have experience using NetSuite.
- You have experience with Magento.
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