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Housekeeping Room Attendant Supervisor

2 months ago


Kamloops, British Columbia, Canada Alpine Motel Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Room Attendant Supervisor to join our team at Alpine Motel. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotel.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of housekeeping staff to ensure they have the skills and knowledge to deliver exceptional service.
  • Inspect and Maintain Standards: Conduct regular site inspections to ensure our hotel meets the highest standards of cleanliness and safety.
  • Establish Schedules: Create and manage work schedules to ensure efficient use of resources and meet the needs of our guests.
  • Address Customer Concerns: Respond promptly and professionally to customer complaints and concerns, ensuring their issues are resolved to their satisfaction.
  • Train Staff in Sanitation and Safety: Provide ongoing training and development to ensure our housekeeping staff are equipped to maintain the highest standards of sanitation and safety.
  • Prepare Reports: Compile and submit regular reports on housekeeping operations, including any issues or concerns.
  • Establish Methods to Meet Work Schedules: Develop and implement effective methods to ensure our housekeeping team meets their work schedules and deadlines.
Supervision and Team Management
  • Supervise a Team of 3-4 Staff: Lead and manage a team of housekeeping staff, providing guidance, support, and development opportunities.
  • Work with Janitors, Caretakers, and Building Superintendents: Collaborate with other departments to ensure seamless operations and maintain the highest standards of cleanliness and safety.
  • Manage Light Duty Cleaners: Supervise and coordinate the work of light duty cleaners to ensure they are meeting the needs of our guests.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high expectations.
  • Physically Demanding: Perform physically demanding tasks, including standing, walking, bending, and crouching.
  • Combination of Sitting, Standing, and Walking: Work in a combination of sitting, standing, and walking environments.
Personal Suitability
  • Client Focus: Demonstrate a strong client focus, ensuring our guests receive exceptional service and attention to detail.
  • Dependability: Show a high level of dependability, reliability, and responsibility in your work.
  • Flexibility: Demonstrate flexibility and adaptability in your work, responding to changing priorities and deadlines.
Other Benefits
  • On-Site Recreation and Activities: Enjoy access to on-site recreation and activities, promoting a healthy work-life balance.
  • Permanent Work Term: Enjoy a permanent work term, providing stability and security.
  • English Language: Work in an English-speaking environment, with opportunities to develop your language skills.
  • Hours: 32-40 per Week: Work a regular schedule of 32-40 hours per week, providing a healthy work-life balance.