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QNX Systems Software Engineer
2 months ago
Worker Sub-Type:
RegularJob Description:
Location: Fulltime, onsite
Integration/Support Developer (Services Team)
Company Overview:
QNX Software Systems is a renowned provider of reliable and secure operating systems, hypervisors, frameworks, and development tools. We specialize in offering expert support and services for the creation of the world's most critical embedded systems. Our legacy in embedded systems positions us as industry leaders. Our software solutions, including a deterministic microkernel real-time operating system (RTOS), safety-certified products, middleware, and security solutions, are specifically designed for embedded applications.
Our software is trusted by numerous leading electric vehicle manufacturers and is integrated into over 235 million vehicles worldwide. Our foundational products are pre-certified to ISO 26262 ASIL D, and we provide a comprehensive array of board support packages, professional services, AUTOSAR adaptive support, and middleware solutions – ranging from acoustic management to digital cockpits and advanced driving assistance systems (ADAS) – to expedite development and assist OEMs in meeting their production timelines.
Role Overview:
The Systems Software Developer is responsible for delivering professional integration services and solutions for all QNX products. This position involves resolving intricate technical challenges and employing innovative strategies in the development and delivery of solutions for client issues. The Systems Software Developer serves as a consultative partner, offering expertise, analysis, and guidance to external clients. This role also entails cultivating strong working relationships with various internal stakeholders to effectively address issues that enhance the customer experience.
Key Responsibilities:
Perform diverse troubleshooting and customer service tasks related to all QNX products (Networking, USB, Kernel, Safety, Security, Hypervisor, Graphics, IDE, tools, etc.). Document, support, and resolve customer inquiries regarding QNX products, escalating to the appropriate parties when necessary. Collaborate with colleagues to proactively and reactively address technical issues while demonstrating innovative thinking.
Essential Qualifications:
Education and Experience
Post-secondary certificate or diploma in Computer Science, Mathematics, Engineering, or a related field;1-3+ years of customer service experience in a relevant environment;An equivalent combination of education and/or experience may be considered;Technical Skills
Must possess strong C programming skills;Must demonstrate excellent interpersonal and customer service abilities;Must exhibit outstanding written and verbal communication skills;Familiarity with shell scripting languages, GCC, and GDB is advantageous;Experience with large-scale projects involving high levels of integration is beneficial;Strong problem-solving and analytical thinking skills, including the ability to identify and analyze technical challenges;Working knowledge of POSIX/Unix operating systems and embedded software development principles;Exceptional time management and multitasking capabilities;Proven ability to handle sensitive matters with diplomacy, tact, and confidentiality;Hands-on experience with embedded systems is a plus;Enthusiasm and a willingness to learn about new technologies;Scheduled Weekly Hours:
40