Agent de service client
3 weeks ago
Vous rejoindrez notre équipe de professionnels de la banque pour offrir un service client exceptionnel à nos clients. Vous serez responsable de gérer les transactions bancaires, de fournir des informations et des conseils sur les produits et services bancaires, et de promouvoir les solutions personnalisées pour répondre aux besoins de nos clients.
Compétences et responsabilités- Créer une expérience client exceptionnelle avec chaque interaction et contribuer à l'amélioration continue de l'expérience client dans la branche
- Effectuer une large gamme de transactions bancaires (par exemple, dépôts, retraits, paiements de factures, etc.) de manière précise et efficace
- Aider à répondre et à résoudre les préoccupations des clients, en les escaladant lorsque nécessaire
- Identifier les besoins des clients et déterminer des solutions pour résoudre les problèmes des clients, et ouvrir une gamme limitée de produits et de services pour les clients
- High School diploma et/ou
- 1+ an d'expérience pertinente
- Post-Secondaire ou Diplôme universitaire (en domaine connexe) préféré
La TD est un chef de file mondial dans le secteur des institutions financières. Nous sommes guidés par notre vision d'être une meilleure banque et par notre objectif d'enrichir la vie de nos clients, de nos collectivités et de nos collègues.
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