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Senior Business Systems Analyst

2 months ago

Toronto, Canada S.i. Systems Full time
Job Title: Intermediate Business Systems Analyst (BSA)

Location: Hybrid - DT Toronto, (2 Days a week in office)

Duration: 6 months with potential conversion to FT

About the Role

We are seeking a skilled Intermediate Business Systems Analyst (BSA) to work on a cutting-edge collections platform for a leading bank. The ideal candidate will bring strong analytical skills, experience in financial services, and expertise in systems analysis to ensure the success of the collections process.

Key Responsibilities

  • Gather, document, and analyze business requirements for the collection platform
  • Collaborate with stakeholders, including product owners, developers, and end users, to align technical solutions with business needs
  • Work closely with development teams to translate business requirements into system functionality
  • Develop and maintain detailed documentation, including process flows, user stories, and use cases
  • Conduct gap analysis, process mapping, and recommend improvements for the collections process
  • Assist in the development and execution of test plans, ensuring the system meets business requirements
  • Support the implementation of enhancements and system changes, including end-user training
  • Troubleshoot and resolve system issues related to the collections platform

Requirements

  • 3-5 years of experience as a Business Systems Analyst, preferably in banking or financial services
  • Strong understanding of collections platforms and processes within a financial institution
  • Proficiency in business analysis techniques, including requirements gathering, process mapping, and gap analysis
  • Experience with Agile methodologies and working in cross-functional teams
  • Familiarity with relevant tools and technologies, such as JIRA, Confluence, SQL, and MS Office Suite