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Retail Store Manager

2 months ago


Orangeville, Ontario, Canada FreshCo Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at FreshCo. As a key member of our store management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store meets the highest standards of quality and productivity.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales workers, ensuring that they are working efficiently and effectively to meet sales targets and customer needs.
  • Staff Management: Hire, train, and develop the skills of sales workers, providing coaching and feedback to help them improve their performance.
  • Customer Service: Ensure that customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management: Order merchandise, authorize returns, and manage inventory levels to ensure that the store is well-stocked and that customers can find what they need.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations to improve store performance.
  • Problem-Solving: Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a retail management role
  • Language: English
  • Work Hours: 35 to 40 hours per week