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Floor Manager

2 months ago

Vancouver, British Columbia, Canada Toptable Group Full time

Blue Water Cafe is a high-end dining establishment in Vancouver, renowned for its exceptional seafood offerings and commitment to excellence.

Job Summary:

The Floor Manager will be responsible for leading the front-of-house team, ensuring seamless service delivery, and fostering a positive guest experience. This role requires a strong leader who can inspire and motivate staff to deliver exceptional service.

Key Responsibilities:

  • Lead by example, demonstrating exceptional service standards and a passion for delivering memorable guest experiences.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Collaborate with the leadership team to drive business growth and improve operational efficiency.
  • Ensure exceptional customer service through effective staff training and education.
  • Actively participate in the mentorship and support of all team members.
  • Drive positive results that align with business goals.

Requirements:

  • Minimum 3 years' experience leading a premium food and beverage operation.
  • Experience training and managing a large and varied staff.
  • Strong business acumen with a proven ability to provide insightful industry leading, best-in-class outcomes to perpetuate growth in a premium service environment.
  • Highly committed to a premium level of quality and creating the ultimate guest experience.
  • Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty.

This is an exciting opportunity to join the Toptable Group team and contribute to the success of our high-end dining establishment.