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Product Release Coordinator

2 months ago


Kitchener, Ontario, Canada Micro Focus Full time
About the Role

We are seeking a skilled Release Management Analyst to join our team. As a key member of our Release Management team, you will play a pivotal role in ensuring the seamless release of our products, directly impacting our success and customer satisfaction.

Key Responsibilities
  • Support the software setup process through day-to-day follow-up on project/program road maps.
  • Ensure deadlines are met and day-to-day functions of programs and related projects take place as required.
  • Coordinate with product marketing, project management, product operations, and IT for the setup of single or multiple products.
  • Establish processes consistent with overall organization objectives and maintain process documentation.
  • Collaborate with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity.
  • Keep leaders informed of critical milestones and decisions; ensures work is reviewed upon completion.
  • Conduct risk assessments and manage issues related to releases.
Requirements
  • 3-5 years of experience with managing software product releases and supply chain setup.
  • Proficient with MS Office programs, especially Excel.
  • Knowledge of license technology configuration preferred.
  • Familiarity with document publication tools (Adobe Acrobat Pro, Dreamweaver) as well as SAP and Salesforce.
  • Proficient project management skills in planning, execution, and implementation.
  • Excellent communication skills (written, verbal, presentation), leadership and influence skills.
About Us

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. Our 30-year legacy encompasses delivering over 700 innovative products and services, with over 120,000 enterprise customers, including 98 of the Top 100 companies, and 150 million end users.

We are committed to building an inclusive work environment that values diversity, equity, and inclusion. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.