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Brewery Retail Supervisor

3 months ago


Canada Kaizen Lab Inc. Full time

At Kaizen Lab Inc., we are committed to maintaining an exceptionally high standard of quality service and products. It requires the best individuals to achieve this elevated standard of excellence. We emphasize comprehensive training and offer our team members an outstanding benefits program, competitive salaries, opportunities for advancement, and professional development.

Gahan Beer Store

At the Gahan Beer Store, we take pride in our commitment to quality service and products. It takes dedicated individuals to meet this high standard of excellence. We focus on extensive training and provide our employees with a robust benefits program, competitive pay, and opportunities for career growth and professional development. We aim to create memorable experiences centered around beer, food, and events.

As a Brewery Retail Supervisor, Your Responsibilities Will Include

  • Overseeing and coordinating the Beer Store staff
  • Assigning tasks to staff and preparing work schedules
  • Welcoming and assisting customers in a friendly manner
  • Maintaining exceptional customer service standards
  • Driving sales through customer engagement, suggestive selling, and sharing product knowledge
  • Providing tailored recommendations based on customer preferences and needs
  • Addressing customer inquiries
  • Processing sales transactions
  • Performing additional duties as required

Who You Are

  • Possess a positive and engaging personality
  • Enjoy building strong relationships with team members, customers, and the community
  • Have a passion for learning and gaining knowledge

Your Qualifications

  • A responsible beverage service certificate is mandatory
  • Prior experience in bartending or serving is essential
  • Experience in a supervisory capacity is advantageous
  • Customer service experience is required

What We Offer

  • Wellness opportunities at Kaizen Lab Inc.
  • Discounts at local businesses and Kaizen Lab locations
  • Opportunities for growth and development