Shift Supervisor

2 weeks ago

British Columbia Canada, Canada The Salvation Army in Canada Full time

Do you have a passion for Thrift? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling in support of the second largest social service organization in Canada


If you are looking to further your career in retail, consider joining our team. We offer a competitive total compensation package including paid sick time, vacation starting at 6% (3 weeks), and employer-paid RRSP contributions with additional voluntary matching opportunities, Health, Dental, EFAP, and LTD benefit opportunities. All within an environment that demonstrates our core competencies of collaboration, communication, composure, and being service focused in everything we do.

As a Shift Supervisor you provide assistance to the Store Manager during assigned shifts by coordinating the activities of the store.


Job Duties

• Communicate courteously with guests by telephone, email, and face to face, providing excellent guest service

• Opening and closing of store

• Issue exchanges, voids, and handle cash register transactions as required

• Daily reporting on sales and production

• Authorizing payment and return merchandise

• Resolve problems as they arise

• Supervising the operational staff and volunteers in the absence of Store Management

• Provide ongoing training and monitoring of staff

• Fulfil various sales and production roles within the store

• Comply with all legislative and company policies and procedures adhering to Health and Safety


Operations, and Finance Shift Supervisor Skills and Qualifications

• A retail enthusiast who is focused on guest service;

• Has a minimum grade 10 education with 2-5 years demonstrated retail experience (an equivalent combination of education and experience will be considered);

• Familiarity with cash handling, pricing, sorting procedures, product display and promotion guidelines;

• Results driven with superior time management skills and the ability to delegate effectively;

• Demonstrated trustworthiness and responsibility;


Possess strong written and oral English communication skills (French were required);

• Thrive on building relationships; • Proficient with Microsoft Office suite, internet, and familiar with basic office equipment.

• The successful candidate will be required to provide Criminal Record Check satisfactory to the employer. We provide a passionate fast paced community environment where you will be immersed in our operations and service. You will experience firsthand the impact of our work in our communities.


Competitive compensation including:

✓ Staff discounts ✓ Employer paid RRSPs

✓ Vacation (3 weeks/ 6%)

✓ Group Benefits

✓ Paid sick time

✓ The opportunity to learn new skills, job advancement, and recognition programs.

✓ Health

✓ Dental

✓ Employee and Family Assistance Plan

✓ Long term disability coverage


Salary Range is $17.40 to $19.50


As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO.


Resumes are to be submitted by Friday, November 1, 2024.

In the email subject line please identify the location and position being applied for.

We thank all applicants for their interest. Those selected for an interview will be contacted. Salvation Army Thrift Store - National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada’s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship. By working with us, you help support The Salvation Army’s programs, services and emergency relief efforts by recycling and selling donated goods. The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

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