Warehouse Associate II

1 month ago

Burlington, Ontario, Canada CB Canada Full time

Job Summary

A skilled Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. The role is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts, and may be responsible for multiple accounts.

Duties and Responsibilities:

  • Receive and inspect inbound product according to established SOPs.
  • Put away product in correct location based on SOPs.
  • Receive returns, count and confirm quantities, determine condition and complete paperwork.
  • Obtain orders, prioritize if necessary, and select products from the proper locations.
  • Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.
  • Stage and securely pack product based on SOPs.
  • Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.
  • Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.
  • Create shipping labels and other paperwork for parcels and LTL skid shipments.
  • Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes.
  • Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.
  • Develop physical inventory plan, monitor physical inventories, identify all OS&D, and report or correct any errors or discrepancies.
  • Quickly respond to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.
  • Compile daily and monthly client reports per SOP, including customer KPI reports.
  • Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.

Education and Experience:

  • High school diploma or equivalent.
  • Warehouse experience required.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed.

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