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Director of Infrastructure Engineering

2 months ago

Canada Zapier Full time
About Zapier

Zapier is a mission-driven company that aims to make everyone more productive at work. With over 3 million professionals using our platform, we're committed to delivering exceptional customer experiences.

Job Summary

We're seeking a highly skilled Director of Infrastructure Engineering to lead our multidisciplinary teams in building, supporting, and evolving Zapier's infrastructure, services, and developer tools. As a key member of our engineering leadership team, you'll work closely with managers, peers, and executives to staff teams and execute on a multifaceted infrastructure strategy.

About the Role

This is a unique opportunity to join a 100% remote team and make a significant impact on the business. As the Director of Infrastructure Engineering, you'll be responsible for:

  • Understanding and articulating Zapier's customer and internal developer needs, and implementing strategies to satisfy those needs.
  • Establishing, communicating, and implementing the vision for the Zapier Production Engineering organization.
  • Defining and driving the strategy and long-term roadmap for the Production Engineering organization.
  • Working closely with other engineering leaders to deliver software projects and address development pain points.
  • Establishing data-driven approaches to measuring delivery velocity and quality.
  • Participating in and continually improving our incident management process.
Requirements

To succeed in this role, you'll need:

  • Proven experience in leading infrastructure engineering and shared services organizations.
  • Strong technical skills, including cloud architecture and Agile methodologies.
  • Excellent communication and leadership skills, with the ability to mentor and coach teams.
  • A customer-focused mindset, with a passion for building products and services that enable customers and stakeholders to be more productive.
What We Offer

Zapier is committed to creating a diverse and inclusive work environment. We offer a competitive salary, comprehensive benefits, and a generous PTO policy. If you're passionate about infrastructure engineering and want to make a meaningful impact, we encourage you to apply.